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Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.

Digital Channels Response

Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.

The platform stated the updated approach better aligns with similar services.

The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.

Measurement Approach Updates

Previously, the measurements included one number and one letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.

Shopper Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Necessary Adjustments

Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.

Marketplace Information

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices after backlash from users.